Dear {!firstname},

In this issue, you'll find information on how to Control Expenses and Automate Process through Workflow Software. We explore the benefits of automating your business processes, or "workflow".

We also included some questions to ponder so you can answer, "Where Are You Going?".

Feel free to forward this to others who may find this newsletter helpful.

Sincerely,

Laura Pettit Rusick
OPT Solutions, Inc.
www.optsolutionsinc.com

I recently heard someone quote Alice in Wonderland. The rabbit asked Alice "Where are you going?" Alice replied, "I don't know." To which the rabbit replied, "Then anywhere will do". A good reminder that if you want to accomplish something, you need to know what it is, set a goal around it and know what steps are needed to get there!

Many companies are expecting an upturn in growth in 2010. If you're planning revenue growth, consider:

• Are the IT projects in your budget supporting your business strategy and growth?
  
• Does your IT team (whether in house or outsourced) understand the business strategy and how they contribute to it?
  
• Have you reviewed your existing infrastructure and understand the budget and/or projects needed to support your upcoming growth?
  
• Have you comprehensively taken advantage of automating processes? If not, read on!
  

Do you find yourself spending time trying to figure out what happened to a customer’s order? Interested in keeping staffing counts stable while growing revenue? Do your auditors want to see the details of how transactions were processed, including approval signatures?

We all want to increase efficiency, and are often becoming more customer-driven. Many of us have compliance requirements as well.

Organizations typically rely on a combination of major systems and manual transactions that are done off system. Few have a reliable, quick way of accessing the history of transactions, approval processes and communication between departments that span the various systems.

Workflow software automates processes by moving a task through different stages of a process. Think of it as sending the task through a series of in-boxes, some of which belong to systems and some to people. Workflow Software Benefits >>>


Copyright © 2009 by Laura Pettit Rusick.

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