Optimizing Process and Technology

Volume 1 Issue 5 
June 2009 


Dear {!firstname},

In this issue, you'll find information on Positioning Your Business Now for the Upturn. We also continue our series on New Business Software, with Part IV - Custom and Open Source Software.

Thank you to those of you that turned out for the Red Cross event, and to the CIO Forum! Quite different events - both were great! See Upcoming Events for our next charitable networking date.

Feel free to forward this to others who may find this newsletter helpful.

Sincerely,

Laurasig

Laura

Laura Pettit Rusick
OPT Solutions, Inc.
www.optsolutionsinc.com


What do you see your business doing 12 months from now, when we're out of the recession and making the upturn?

If you're like many U.S. businesses, you will be playing catch up to where you were before you cut staff and put projects on hold to reduce costs.

You don’t want to be behind when the economy begins strengthening and coming out of recession. Many companies are going through tough times right now, but the smart ones are positioning themselves for growth so they are ready when the economy recovers.

Four Problems You Don't Want to Have to Deal With

What happens when companies grow before they have the processes and technology in place to support the growth?
  • Manual processes require a revenue-proportional number of additional employees to process.

    Adding 25% more employees for every 25% increase in revenue gets expensive. Sometimes employee counts grow even faster as additional personnel are brought on for quality assurance (a.k.a. error correction before the customer sees it).
  • Manual processes begin to break as volume increases.

    Having a core group of employees familiar with each customer’s specific rules works great until you have to double the staff. It quickly becomes impossible to educate the larger group on all the intricacies and special handling for each customer.

Read More >>>

Copyright © 2009 by Laura Pettit Rusick.



Need New Business Software?

Part IV - Custom and Open Source Software

The last of our series on acquiring new business software, we focus on custom and open source software. Custom software can be highly optimized to the business' processes as the application is designed to meet the specific requirements of the business. Open source, arguably a hybrid of packaged software and custom software, is often developed by a community of developers who may work for a company or work independently. It includes the functionality that they have decided to create. Because the source code is available to the public, anyone can customize it for their own needs.

While rules vary, custom modifications to open source software can often be submitted for inclusion in the "main" open source product. In this article, I use the term "your IT team" which may include your employees and/or a vendor to which you have outsourced your development.

Benefits and Risks

The biggest benefit of custom software is that you get exactly what you need (or at least what you pay to develop). Open source software can give you a foundation to start from to develop the specific requirements you have, or can be operated as is. Read More >>>

Copyright © 2009 by Laura Pettit Rusick.


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Upcoming
Events

Diabetes Association of Greater Cleveland Benefit

August 13, 2009

5:30 to 7:30 PM

Cleveland Professionals Group's 2009 Cause Networking Initiative is a networking party with Cleveland's Best and Brightest at the Ritz Carlton. All net proceeds benefit the Diabetes Association of Greater Cleveland. All money raised stays here in NEO. Join me for heavy hors d'oeuvres and cash bar. Sign up!

 
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I'm very interested in what topics you would like to see information on, and what questions you have. Email me and let me know!

Featured
Service

Know a company that isn't ready to hire a CIO yet, but would like strategic IT expertise on its executive team? The OPT Retained CIO Service assists small organizations with IT strategy and provides advisory services, vendor management and other guidance. Laura can discuss your needs in more detail and develop a tailored program. Contact her at (330) 606-5896.


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